Archive for December, 2010

University Technology Help Center

Tuesday, December 14th, 2010

Since my start at Lesley University, the University Technology Helpdesk has undergone various changes in the overall look and feel of the knowledgebase, and the systems that they were built-upon.

Here is a rough Version History of our Knowledge-Base CMS and my implementations/modifications geared towards redesigning the interface and user experience.

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